FCCA品質體系審核綱要(二)

2.0 Quality Management System品質管制體系
2.0.1  Factory has established Quality Management System that is appropriate to their products and procedures. 工廠建立適合產品和程式品質管制體系。
2.0.2  Workers & Supervisors are familiar to these quality policies and objectives. 工人與主管所熟悉的這些品質的政策和目標。
2.0.3  Factory has documented customer complaint system and documented recall program. 工廠已記錄了顧客投訴體系，並記錄召回計畫。
2.0.4  (Critical) Factory QC team is independent from Production division. (重要)工廠QC團隊是獨立於生產部門。
2.0.5  Production management and QC team discuss and work together in solving Quality issues/ concerns. (Documented) 生產管理和QC團隊討論和共同努力在解決品質問題/關注的問題。（記錄）
2.0.6  Factory has systems and procedures in place to control the risk of physical, chemical and biological contamination that may damage the product and personnel as well. 工廠有制度和程式能控制物理、化學和生物污染風險，可能會損害產品和人員。
2.0.7  Factory conducts risk assessments to identify hazards from chemicals, raw materials, process equipments and tools. 工廠進行風險評估，以識別危險化學品、原材料、工藝設備和工具。料、真皮及合成聚氨酯/聚氯乙烯、裝飾及配件按批號儲存。